Our work

Work that moves from brief to live service.

Examples of the engagements we deliver. Each starts with a business problem and ends with a supported solution. Ask us about relevant experience in your sector.

Representative engagement · Web, automation and integration

Self-service portal and workflow automation

The challenge
Customer requests handled by email and paper, re-keyed between systems, with no easy way for customers or staff to see status.
What we delivered
A bespoke web portal for customers, automated back-office workflows and secure integrations into the existing systems of record.
The outcome
A single, auditable record for every request, far less re-keying, and customers who can see progress without chasing.

Web & Digital Experiences Customer & Partner Portals Process Automation

Illustration of an executive dashboard with performance bars and key indicators Executive dashboard Live, governed, one version PerformancePipelineServiceFinance RefreshedAutomatically Row-level securityRight data, right people

Representative engagement · Data and Business Intelligence

One version of the truth: governed reporting

The challenge
Management reporting assembled manually in spreadsheets from several systems, producing late and inconsistent numbers.
What we delivered
A governed data model on Azure, automated pipelines from source systems and Power BI dashboards with row-level security.
The outcome
Consistent figures across the organisation, reports available on demand, and analyst time redirected from assembly to insight.

Cloud, Data & Integrations Business Intelligence & Reporting

Illustration of a CRM sales pipeline with leads, qualified opportunities and won deals Dynamics 365 CRM One record, every team LeadQualifiedWon 360° customerSales and service Live pipelineIn Power BI

Representative engagement · Microsoft solutions

Connected CRM on Dynamics 365

The challenge
Sales, service and account data spread across disconnected tools, leading to duplicated effort and broken hand-offs.
What we delivered
Dynamics 365 configured around the client's processes, integrated with finance and Microsoft 365, with training and managed support.
The outcome
One customer record, clearer pipeline visibility and consistent hand-offs between teams.

Microsoft Solutions CRM & Operations on Dynamics 365

Trusted by organisations we have worked with

  • Acteon
  • Brand My Email
  • Claxton
  • Ultra Life Science
  • Tribech Sol
  • Renée's Popcorn

Have a similar challenge?

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